01 / SOFTWAREKeep it simple.Small, understandable systems are easier to maintain. Start with the essentials, then build only what is useful.
02 / NETWORKSObserve first.Good decisions begin with careful measurement. Take notes, check assumptions and make one change at a time.
03 / EVERYDAY TOOLSMake room to think.A dependable workspace leaves more attention for the work itself. Choose tools that help, then let them get out of the way.